Privacy Policy
Your privacy is important to us. It is the Zurich English-Speaking Theatre's (ZEST) policy to respect your privacy regarding any information we may collect from you across our website, https://www.thezest.ch/, and other sites we own and operate.
Data Controller: The data controller for this website is the Zurich English-Speaking Theatre (ZEST), a registered association based in Zurich, Switzerland. You can reach us for any privacy-related questions by using our contact form.
1. What Information We Collect
We only ask for personal information when it is necessary to provide a service to you. We collect this data by fair and lawful means, with your knowledge and consent. We also let you know why we are collecting it and how it will be used.
Examples of information we may collect:
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Contact Details: Your name, email address, and phone number, which you may provide when you sign up for our newsletter, contact us via a form, or become a member.
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Transactional Data: Information related to ticket purchases or membership fees. This is processed securely and is never stored by us.
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Technical Data: Information such as your IP address, browser type, and device information, which helps us ensure our website functions correctly.
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Cookies and Analytics: We use cookies and similar tracking technologies to monitor and analyse website traffic, which helps us improve our services. This data is aggregated and does not identify you personally. You can manage your cookie preferences through your browser settings.
2. How We Use Your Data
We use the information we collect to provide you with a smooth and personalized experience. We will only retain collected information for as long as necessary to provide you with your requested service.
Examples of how we use your data:
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To process ticket and membership transactions.
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To send you our newsletter and other relevant communications if you have opted in.
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To respond to your inquiries and support requests.
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To maintain and improve the security and functionality of our website.
3. Data Storage and Transfer
Your personal data may be stored and processed in Switzerland, the European Union, or other locations where our hosting providers or third-party service providers are located. When your data is transferred internationally, we ensure appropriate safeguards are in place to protect your privacy and security.
4. Your Rights & Choices
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
You have the right to:
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Access: Request a copy of the personal data we hold about you.
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Rectification: Ask us to correct any inaccurate or incomplete information.
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Deletion: Request that we delete your personal data.
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Withdraw Consent: Revoke any consent you have previously given for us to process your data.
If you have any questions about how we handle user data and personal information, please feel free to contact us.
5. Third-Party Links
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies.
6. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this policy periodically for any changes.
This policy is effective as of November 25, 2024.